Return Policy
If you're not completely satisfied with your purchase for any reason, simply contact us within 30 days of your order date and we'll make it right — no hassle, no lengthy explanations required.
How it works
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Contact our support team - Email us at support@sleepra.com within 30 days of your order date. Include your order number in the subject line.
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We'll confirm your request - Our team will respond within 1–2 business days with instructions. No return shipment is required in most cases.
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Receive your full refund - Refunds are issued to your original payment method within 5–10 business days of approval.
Policy details
Eligible orders - All first-time purchases of Sleepra Night Formula
Refund window - 30 days from original order date
Refund amount - Full product purchase price (original shipping costs are non-refundable)
Return required? - Not required in most cases — we may ask for your feedback instead
Subscription orders - Guarantee applies to your first subscription shipment only; future shipments can be cancelled any time before processing
Exclusions - Requests submitted after 30 days of order date; orders with evidence of abuse of the guarantee
A note from our team
We rarely receive refund requests — because most customers notice a real difference. But sleep is personal, and we know results can vary. This guarantee exists so you can try Sleepra with zero financial risk.
Questions? Contact us at support@sleepra.com. This policy applies to purchases made directly through our website. Purchases made through third-party retailers are subject to their individual return policies. Sleepra reserves the right to modify this policy at any time; any changes will apply to purchases made after the modification date.